AI agents for Logistics
AI in logistics: fewer queries, cleaner paperwork.
Dispatch and customer service in logistics fight the same questions and the same paperwork every day. Our digital employees take over both — integrated into your existing software.
The short answer
AI agents relieve logistics companies exactly where the most time is lost: they answer shipment status enquiries automatically, read consignment notes and delivery notes, capture them in a structured way and consolidate route and utilisation KPIs in one dashboard. That significantly reduces the phone and email workload.
A glimpse of processes we take over for Logistics
Sound familiar?
The most common time sinks in Logistics
“Where is my shipment?” blocks the phone and the inbox
Freight documents are typed off by hand
Subcontractor documents arrive unstructured
Route KPIs only exist at the end of the month
Each of these is a recurring process — and therefore automatable. Which one costs you the most time?
Concrete use cases
Four examples that deliver impact fast — out of many
This is just a glimpse: we automate any process that regularly costs you time. Tell us your biggest time sink — we'll tell you honestly what's possible.
Shipment status agent
Customer status enquiries are answered automatically with real tracking data — by email, web form or portal.
Freight document capture
Consignment notes, delivery notes and proof-of-delivery documents are extracted, validated and transferred directly into your systems.
Subcontractor settlement
Incoming documents and credit notes are matched, checked and prepared for settlement.
Route dashboard
Utilisation, punctuality and cost per route in one live overview instead of a monthly report.
100 % integration — even without APIs
The most common objection: “Our software can't do that.” Our approach: if there is no interface, our agents work with documents, exports, emails or directly on the user interface — like a human employee. That's why “impossible” isn't in our vocabulary.
See all services100 %
connectivity to your systems
24/7
on duty — no holidays, no sick days
+10 hrs
back per week (typical result)
How it works
From intro call to digital employee — in four steps
Initial consultation
You tell us which process in your day-to-day Logistics work costs the most time — free and with no obligation.
Process analysis (fixed price)
We look at systems, data sources and edge cases. The result is an implementation plan with a fixed price.
Pilot within weeks
Your first digital employee goes into test operation on your real data — with your approval at every critical step.
Operation & expansion
Once the pilot runs, the agent takes over for good. Then we automate further time sinks step by step.
Frequently asked questions
AI in Logistics: the key answers
Does this work with our transport management software?
Usually, yes. We integrate into legacy TMS landscapes as well — via interfaces, exports or the existing user interface.
How reliable is the extraction of freight documents?
Very reliable — and honestly: the agent flags unclear cases for review instead of silently guessing. You stay in control.
Can multilingual enquiries be answered?
Yes, the shipment status agent replies in the language of the enquiry — practical in international transport.
What about night and weekend enquiries?
The agent works 24/7. It delivers the biggest relief precisely outside office hours.
How much effort is the rollout?
We start with one process (e.g. status enquiries) and expand after the first measurable success — typically a few weeks to the pilot.
Which process costs you the most time?
In a free intro call we'll tell you honestly whether and how automation pays off — specifically for your business.
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